True Blue Phoenix always aims to deliver outstanding service and quality to you our customer. Here we try to respond to some of the more common questions we may from time to time be asked. If you have a question that is not covered here please do not hesitate to get in touch with us. Our Head Office details can be found on our contact page using the contact us tab.

What is a SMART repair?
SMART repair is an acronym for ‘small to medium area repair technique’. While there is no formal definition of what ‘small’ means in this instance Revive! specialise in minor repairs up to and including a single panel.

How do you achieve quality repairs outside?
Technicians are trained to the highest standards and are used to working outside in most weathers. We will make an assessment of the conditions they are expected to work in and will only take on repairs that can be completed to a professional level.

How do you match paint colours?
Colours are mixed and matched on site using the same tinters and systems that are used in top bodyshops, but in smaller quantities. This allows for a precision repair and at the same time is much kinder to the environment.

Do you remove dents?
No – not at this time, however this service may become available in the near future.

Do you have someone near me?
True Blue Phoenix operate in East Sussex and across the weald of Kent.

How much does a repair usually cost?
While estimates can be given from a distance, full damage assessment can only be carried out on viewing a vehicle. What you can be certain of is that the repair cost will be substantially lower than any quote from a traditional bodyshop. Click on the ‘Quick quote’ link and identify the area of your car that is damaged for a quick and easy way to get a rough assessment of what your repair would cost.

Are your methods safe?
True Blue Phoenix comply with all health and safety and environmental legislation.